Information collected
We process order purchaser names, email addresses, payment method references, license keys, domain assignments, and technical request metadata needed to operate licensing and support.
- done Deploying on staging, local dev (`.local`, `.test`), and production instances under your purchased seat count.
- done Customizing themes, GraphQL queries, React components, and bespoke checkout middleware.
- done Client handoff where client accepts license seat renewal terms.
- close Redistributing, sublicensing, reselling or publicly hosting Verse license authentication keys.
- close Reverse engineering or scraping proprietary high-velocity cart caching endpoints.
- close Circumventing telemetry counters or activation token validators.
Payment handling
Stripe and PayPal process their hosted payments. Bank and USDT proofs may be submitted for manual review. We do not ask customers to type card numbers or CVC codes into our own website.
Architectural Covenant & SLA
Built for extreme sub-50ms catalog response times
We pledge that no future updates to the Verse core engine will introduce mandatory Woo dependencies. Custom tables (`wp_verse_orders`, `wp_verse_inventory`, `wp_verse_sessions`) remain strictly unbundled, optimized with B-tree indices for high-concurrency flash sales.
License verification
A registered website sends its licensed domain and signed activation details to the license API for verification. One premium entitlement is active on one domain at a time.
Domain Allocation & Staging Exemption Policy
Subdomains containing `staging.`, `dev.`, `test.`, or top-level `.local` domains do not consume commercial license seats.
You may re-bind a license key to a new primary domain directly from the Verse Account Portal once every 24 hours without human ticket approval.
Selling your e-commerce business? Submit a license ownership assignment form. We transfer ownership securely within 2 business days.
Retention and access
Records may be retained to provide purchased services and comply with applicable legal obligations. Admin access must be restricted and receipt proofs stored outside the public document root.
Whether Verse didn't fit your theme stack, or your project scope altered, email support within contact support for a refund review, and your refund is initiated immediately.
Funds return directly to the original card or payment instrument via Stripe within 3–5 banking business days.
* Note: License renewals after the initial annual billing cycle are not eligible for retroactive refunds, though auto-renew can be toggled off at any moment with 1 click from your merchant dashboard.
Contact and requests
To inquire about, correct or request access to your personal data, contact support@commerce.verseskill.com. Legal rights depend on the applicable jurisdiction.
Customer credit card numbers, CVVs, and raw payment tokens NEVER touch your WordPress database. All checkouts use Stripe Elements & Payment Request API client-side tokens.
We bundle 1-click personal data export and anonymization tools compliant with GDPR Article 17 ("Right to Erasure") and California Consumer Privacy Act demands.
Verse Commerce installs zero hidden analytics beacons, retargeting pixels, or consumer ad brokers into your storefront frontend. Clean code only.
When your site performs automatic core updates or checks license validity, Verse Commerce servers receive only minimal diagnostic payloads:
We never collect end-shopper names, sales volume, basket contents, or inventory values.
Cookies and security
The license checkout uses a session cookie to prevent cross-site submission, and stores payment and activation records for the service. HTTPS and restricted server access are required for production deployment.
1201 Orange Street, Suite 600
Wilmington, DE 19801
United States
Attn: Compliance & Trust
dpo@versecommerce.io
PGP Key ID: 0x98E2A41C
Commercial disputes shall be settled by binding arbitration administered under AAA Commercial Rules in the State of Delaware.